The installation failed due to an error. Contact the software developer.

Welcome to Din3D.org Forums Bug Report ArchiCAD The installation failed due to an error. Contact the software developer.

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  • #30009
    leomueller
    Participant
    • Topics started: 1
    • Replies written: 3
    • Total post: 4

    Hello,

    Din3D came recommended by several collegues and i was excited to give it a try. I have tried to install Din3D for archicad 24, but unfortionately it always gives me an error message which translated to english may mean the following:

    “The installation failed due to an error. Contact the software developer.”

    Attached youll find the screenshot from the failed installation.

    Is this a common issue and are there any solutions?

    Thanks in advance!

    Best,

    Leo

     

    #30010
    leomueller
    Participant
    • Topics started: 1
    • Replies written: 3
    • Total post: 4

    #30011
    leomueller
    Participant
    • Topics started: 1
    • Replies written: 3
    • Total post: 4

    It seems the image cant be posted properly, so im adding this link: https://ibb.co/fHmc2pK

    #30012
    Dinnye
    Keymaster
    • Topics started: 0
    • Replies written: 67
    • Total post: 67

    Hi

     

    Please describe your exact macos version and ac version. I want to test it.

    Possible to install without installer. The dmg has a “Add-Ons” folder if you scroll down.

    This folder contains all version. Please copy from “DIN3D_export_ac24.bundle” to your archicad addon’s folder

     

    Regards

    Dinnye

    #30013
    leomueller
    Participant
    • Topics started: 1
    • Replies written: 3
    • Total post: 4

    Hey!

    The manual install solved the issue:-)

    My Mac runs on MacOS Monterey 12.7.2 (21G1974)

    Cheers!

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